Thursday, 3 June 2010

I have long had a feeling that the people at the top have no idea how the organisations they are responsible for work. This was continually with me at the Council where it seemed there was a vast gulf between the front-line staff and the management strata immediately above the level of team manager.

Recently this feeling has returned as a result of reading Catch 22. The dark, resigned but comical accounts of the farcical manoeuvrings of the generals and senior officers reminding me more than a little of my former masters.

I'm glad to say I am not alone in my views. In an interesting piece in the Guardian a former front-line worker critiques IDSs knowledge of the system he is seeking to reform.

They really have no idea at the top!

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